Common Questions
- Can the system meet our organization's policies?
Your needs can be handled by our software -- even if they are complex or business-specific.
- How do you assess what our system requires?
We analyze your requirements and let you know how our system can accommodate your needs.
- Our company has multiple plant sites. Can your software handle this?
Yes, we can customize the software to fit specific needs, including companies with more than one plant.
- Do I run the system on my own servers?
No. Attendance Advisor is a web based solution meaning all you need is access to the Internet.
- Can the system interface to my HR or payroll system?
Yes, we provide a variety of standard interfaces to/from HR, payroll, and scheduling systems such as ADP, PC Payroll, HRizon, and Oracle HRMS. We also have Interfaces to other leading systems such as Lawson, PeopleSoft, and JD Edwards.
- What if my company doesn’t have one of these programs?
Custom systems can be provided. We also have an XML and comma separated interface capability to move data between other applications.
- If your product is web based, does this mean that anyone can access the program?
No, only authorized users are permitted to access the program. Plus, scope of use is customized per user.
- How much does the software cost?
Pricing for the software depends on your organization's size and requirements. We are focused on building a large, successful customer base. We, therefore, believe that you won't find a more economical solution for the type of capabilities offered in our system.
- How can I get a price quote?
To get a price quote, you can contact us directly at our toll free number at 1-888-561-2072 or click on the link to send us a message: https://www.attendanceadvisor.com/contactus.aspx.
- Can I collect my employees' time from a time clock or badge reader?
Yes. Attendance Advisor is not a timekeeping system, however, it can accept data from your electronic time-clock system. For example, Attendance Advisor can easily capture time data from the ADP or Kronos systems.
- Once the software is installed, do you provide training?
Yes, while the software is very user friendly, we provide one-on-one training for as many users as needed.
- What if I have problems with the software? Do you help with this?
Yes, you get a dedicated account representative who partners with you to service all your system’s needs and answer all questions. We keep a detailed report of your account saving you the time and bother of repeating requests or questions.